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THE DIRECTORS
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Jackie Dean - Clinical Director
Jackie Dean is a registered Occupational Therapist since 1978. Since 1997, she worked exclusively in private consultancy work and as a Brain Injury Case Manager; assessing care needs and implementing care plans for brain injured adults, and in the running of training programmes. She has vast experience of clients suffering from neurological and neurosurgical problems. She has experience working with people suffering from traumatic and acquired brain injury and has worked as a part time consultant in the development of a post acute rehabilitation unit and managed and developed Occupational Therapy Departments in acute and post acute rehabilitation settings. She is an Advanced Member, and Chairperson, of the British Association of Brain Injury Case Managers and is a life member of Headway and currently Chairperson of the local Wirral group committee and also a member of the National Association of Neurological Occupational Therapists.
Jackie is a co-author of a chapter on Acquired Brain Injury in “Occupational Therapy in Physical Dysfunction”, a current and nationally recommended textbook in occupational therapy training; and has also contributed to a book on the principles of case management entitled “Good Practice in Brain Injury Case Management”.
Jackie maintains her clinical input through the preparation of Personal Injury Litigation Care reports and also is an active case manager for a number of clients.
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Margaret Edwards - Business Director
Margaret trained originally as a general nurse at Clatterbridge hospital. After qualifying in 1980 she worked firstly in a rehabilitation department of medicine for the elderly and then worked for several years on a unit for the younger disabled, specialising in the rehabilitation of clients with neurological conditions. She gained experience of working with clients with varying neurological conditions as part of a multi-disciplinary team.
After a break in her career to start a family Margaret worked for Kirkpatrick Evans as an occupational therapy assistant delivering group activities to a variety of nursing homes until becoming Office Manager. This role included the managing a large team of consultant occupational therapy care experts throughout the UK. She has developed her knowledge of the medico legal process, office procedures, IT and personal communications. She gained an NVQ Level III in Business Administration and has continued to develop her skills through many training courses in computer technology and business development.
In 2002 she became Director of N-Able Services Ltd, she has the main responsibility for the day to day running of the business, business planning and development with the implementation of procedures to improve the service we can offer our varied customer base.
Margaret has continued to develop her knowledge and skills undertaking and attending relevant training courses including Bond Solon Court skills and Part 35 training.
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CASE MANAGEMENT TEAM
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Anne Riley, BA (Hons), MA (Econ), CQSW - Clinical Lead
Anne Riley is a senior case manager and a registered social worker.
Anne has worked in health related social work settings throughout her career. With a professional background including developing social work and case management services in specialist children’s brain injury rehabilitation centres she joined N-Able Services Ltd in 2004. Working with N-Able Services Ltd, Anne has continued to develop her specialism in working with children, young people and their families and interest in setting up teams to deliver rehabilitation in real life settings around the child. She has undertaken a variety of relevant training courses relevant to her role.
Anne provides professional leadership and support to The Children and Young People Team within N-Able Services.
To support her case management practice, Anne is an advanced member of The British Association of Brain Injury Case Managers (BABICM) and a past member of their committee and training sub-committee. She is a past governor and chair of governors of a special school in Manchester. Currently Anne is a trustee of The Child Brain Injury Trust and serves on its Professional Reference Group.
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Bronwen Davies RGN Dip Counselling - Senior Adult Case Manager
Bronwen joined our team of case managers in January 2005. Bronwen has gained experience of working with young people and adult clients with complex needs and her role includes client assessment, monitoring the effectiveness of services, working closely with the client and their family and setting up and managing support packages. She has gained valuable experience working with vulnerable clients, with safeguarding concerns, utilising new legislation, in particular the Mental Capacity Act and the Deprivation of Liberty processes.
Bronwen qualified as a State Enrolled Nurse in 1986. In 2001 she gained a Diploma in Higher Education Nursing. She received a diploma in Counselling in 1996.
Bronwen has previously worked in a Younger Disabled Unit that catered for adults with a variety of neurological and neurosurgical problems, including acquired brain injury. She has also worked in a regional Limb Centre providing pre and post prosthetic rehabilitation for patients who had undergone an amputation, or who were contemplating imminent surgery. She provided nursing care and input for patients as required as they progressed through their rehabilitation programmes.
After working closely with a Clinical Psychologist she helped to develop, and then subsequently ran, a counselling service for patients as they attempted to come to terms with their amputation and the impact that it had on their lives.
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Bronwen is now an advanced member of BABICM
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Laura Rosindale, NNEB, RGN, D32/33 - Senior Case Manager
Laura joined N-Able Services in September 2006 and works within the Children and Young People’s team. To support her case management practice, Laura is a member of The British Association of Brain Injury Case Managers (BABICM).
Laura has a Foundation Degree in Childhood Studies via John Moores University.
Laura currently has a varied caseload of young people that she works with. She has gained experience in working closely with young people with various problems as a result of an acquired brain injury and those with complex medical needs. Her work involves working closely with families and a variety of professionals. She has gained experience in working with school’s and delivered training to teaching and support staff who have requested more insight into teaching and working with the child with an acquired brain injury.
Laura has also been involved in assisting clients and their families during child to adult transition. This has involved assisting young people to find appropriate accommodation and development of independent living skills. This has also involved coordinating and developing the teams who are involved in supporting the clients.
Prior to joining N-Able, Laura was working as a peripatetic NVQ Assessor. This involved assessing candidates who were working towards a level 2/3 NVQ award in Care in a variety of care settings. She also assessed candidates undertaking NVQs in Childcare via various awarding bodies.
Laura had previously been working with “Looked after Children” in a residential setting. Laura was an acting manager of a dual bedded children’s residential unit.
Laura returned to nursing in 2002 on the pre discharge ward which provided care for patients from all areas of the hospital who had difficulties preventing their discharge.
Laura qualified as a nursery nurse in 1987 and worked for a short time within early years settings before commencing her Enrolled Nurse (general) training in 1988.
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Laura became a member of BABICM
in August 2008
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CARE EXPERT TEAM
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Tracey Berresford, BSc (Hons) DipCOT - Occupational Therapist Care Expert
Tracey qualified as an occupational therapist in 1993 from The University of Salford and is state registered. She was previously employed full-time as an Occupational Therapist for N-Able Services. Tracey now works on a consultancy basis, she is experienced in the preparation of reports for the Courts along with preparation of reports under the rehabilitation code for clients with immediate needs for rehabilitation; reports for Housing Associations, assessing tenants for adaptations in relation to their difficulties.
Tracey is presently employed as an Occupational Therapist for the Brainwave Centre, a charity which provides home based therapeutic programs for children with complex conditions. The programs are designed to be completed by parents and address physical, cognitive, sensory and educational difficulties.
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Kathryn Dixon, DipCOT, BSc (Hons) - Expert Witness
Kate currently works part-time as an Advanced Practitioner Occupational Therapist in an Acute General Hospital in Birmingham specializing in Medicine, Surgery and Oncology. Prior to this she worked for 18 years at a Rehabilitation Hospital, with elderly people and those with complex physical disability. In 18 years of working clinically with clients, she has gained a wide knowledge base and range of experience in clinical areas such as stroke rehabilitation, orthopaedics, rheumatology and other acute medical conditions. Since 1997, Kate was the Lead OT clinician for inpatients following lower limb amputation, and developed the clinical service to these clients, initiated clinical protocols and service pathways, as well as developing links/liaison with the Regional Service for provision of Prosthetics and ongoing Therapy.
Kate’s experience includes holistic assessment, pre and post-prosthetic environmental assessments, initiation of individualised treatment programmes, provision of equipment, referral for specialist adaptations, risk assessments, multi-agency liaison and the organisation of care packages for discharge from hospital.
She has been the O.T representative on a multi-disciplinary Tissue Viability Group, and has a special interest in seating. Work that has been carried out includes seating audits, development of multi-disciplinary standards and evaluation of pressure-relieving properties of armchairs. Kate has a range of experience in education and training and has been involved with lectures to qualified Doctors, Nurses, as well as offering fieldwork experience to OT Students, Nurses and Rehabilitation Assistants. She has been involved in two pieces of recent research with medical and physiotherapy colleagues, working in Amputee Rehabilitation; involved in the European Conference for Rehabilitation Medicine in Brighton in 2002 and a Presentation at the International Society of Prosthetics and Orthotics (ISPO) in Glasgow in 2001.
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Niamh Rigby, DipCOT - Expert Witness
Niamh qualified as an Occupational Therapist from St Bartholomew’s and the Royal London School of Medicine in 1996 and currently works for Wigan Social Services. She assesses clients and their carers in their own homes and recommends aids, adaptations, manual handling techniques and specialist equipment to facilitate independence at home.
Managerially, Niamh is responsible for the screening and allocating of all referrals. She supervises staff and takes a lead role in all internal training. Niamh is involved in the Management Advisory Board for ICES and help facilitate a Service Users forum. She also contributes to Strategic planning for the OT service, which has been awarded a Charter Mark and is a member of the COT Specialist Housing group and a Fieldwork Educator.
Niamh has rehabilitation experience in a variety of settings, including Acute Medicine and Surgery, Orthopaedics, Elderly Medical and Neurological rehabilitation. Her main duties previously involved providing rehabilitation to improve daily living skills and to organise safe discharge from hospital via equipment, minor adaptations and care recommendations. She has undertaken Bond Solon Court Room Skills Training to enhance her litigation skills.
Niamh is a qualified secondary school teacher of Art, French and Special Needs and worked in a state school for four years. This experience has been invaluable to her Occupational Therapy career as it enabled her to impart information and teach skills in an effective way; as well as working with children, parents and schools in a confident and informed manner. As a result Niamh has considerable experience in assessing children with complex disabilities and recommending appropriate aids and adaptations.
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Susan Lloyd, DipCOT - Occupational Therapy Care Expert
An Occupational Therapist by background, Sue qualified from the Liverpool College of Occupational Therapy in 1985. She is registered with the Health Professions Council and a member of the British Association of Occupational Therapists.
Sue is currently employed as Operational Manager, Occupational Therapy and Sensory Support within a local authority social services department. She is involved in the training of students and delivering training programmes to other staff groups including manual handling and basic equipment provision.
Since 1988 Sue has worked within a local authority setting and from 1993 as Operational Manager. She has gained broad experience in equipment and adaptation provision for children and adults with varying degrees of physical and/or learning disabilities, including spinal injury, multiple sclerosis, motor neurone disease, cerebral palsy, upper and lower limb amputee and injury following road traffic accident. This work ranges from simple equipment provision through to recommending and approving plans for major adaptations and modular build systems and ensuring that any provision will meet not just immediate need but longer term future needs as far as is possible, especially for children with disabilities. She has also developed and managed a Disabled Living Centre, securing a wide range of equipment for assessment purposes, establishing assessment clinics and educational groups for service users and carers. Sue has also been involved in setting up a community based rehabilitation unit and outreach service for people aged 60+ with physical disabilities.
More recently, Sue has undertaken private OT work within other local authorities assessing service users for equipment and adaptations.
Sue is a member of the College of Occupational Therapy Specialist Section in Housing (COTSSIH) and will be undertaking training in July 2011 to become a manual handling trainer.
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Lynne Drumm, Dip.COT - Expert Witness
Lynne qualified as an Occupational Therapist in 1986 and has gained a broad experience since that date. She has experience of working in hospitals, nursing homes, and community settings gaining experience of treating people with physical disabilities, learning disabilities and early onset dementia. Specifically arthritis, hemilplegia, Multiple Sclerosis, Huntingtons Chorea, back pain, orthopaedic conditions and other traumatic injuries.
Prior to 2000, Lynne held positions both within health settings and the local authority. Latterly she was the Team Manager for a local authority with responsibility for a large team which was responsible for completing care management assessments for people with a physical disability and older people with dementia, occupational assessments and the provision of services to people with a sensory disability. Lynne had responsibility for the supervision of staff and the development of effective care packages to promote service users independence and safety whilst remaining at home.
Since 2000 Lynne has worked as an independent practitioner on a full time basis and has completed assessments and treatment on behalf of a number of referring agencies on a contractual basis. She has significant clinical experience in identifying care needs and contributing to the planning of care packages to enable people to achieve their optimum level of independence; completing comprehensive equipment and environmental assessments including major housing adaptations; implementing individual lifestyle and work rehabilitation treatment programmes. As a consequence, Lynne gained considerable experience in working with carers, family members, solicitors, medical practitioners and employers.
Throughout her career, Lynne gained a wide range of experience in the assessment and management of adults experiencing the acute and long term consequences of disability arising from a wide spectrum of traumatic and long term conditions. Lynne is a qualified people handling trainer and actively pursues her continuing professional development to ensure that her skills and knowledge are both relevant and current.
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TRAINING SERVICES
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Karen Baines, BA (Hons), Cert Ed (PCET), Mifl - Trainer/Case Manager
Karen has worked in the field of brain injury rehabilitation since 1993 and joined the N-Able team in the summer of 2004. She has a sound understanding of the cognitive, emotional and behavioural difficulties associated with brain injury, coupled with a wealth of knowledge regarding the strategies available to help overcome or compensate for them.
Prior to working for N-Able Services Karen held the role of Training Officer at a Brain Injury Rehabilitation Unit. She was responsible for providing comprehensive training programmes for new and existing staff, professionals, families and their carers which were primarily developed and delivered by her.
Her role at N-Able initially comprised of Support Worker training. This has evolved into a service that provides training and support for the specific individual and their support network in the community setting. In addition a comprehensive training service has been established for professionals and other bodies within the field of brain injury rehabilitation.
Karen commenced a Teacher Training Course and achieved a Certificate in Education qualification in 2007.
Through her role as Trainer Karen’s interest in case management developed. Karen has developed her skills, experience of working with clients following Acquired Brain Injury and now also works as case manager for a number of clients.
If you would like more information please contact us.
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OCCUPATIONAL THERAPY
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Sue Hillan Dip COT SROT - Occupational Therapist
Sue qualified from Liverpool College of Occupational Therapy in 1990 with a Diploma of the College of Occupational Therapy and is registered with the Health Professions Council, and is also a member of the British Association of Occupational Therapy.
Sue commenced employment with Wirral Hospital Trust following qualification and has since held posts ranging from Basic Grade to Senior 1 OT.
Sue has 17 years of experience of post acute rehabilitation of patients with neurological deficits, predominantly in Acquired Brain Injury, Stroke and Progressive Conditions.
Prior to joining N-Able Services she held the post of Occupational Therapy team leader in a regional neurological rehabilitation unit with responsibility for the planning, coordination, provision and evaluation of the clinical aspects of the OT service.
During this time Sue developed specialist clinical skills within cognitive assessment/ rehabilitation, physical interventions and the development and delivery of individual treatment programmes within hospital and community settings. The post, involved close working within a multi disciplinary team to promote and develop a rehabilitation ethos and with external agencies/ professionals to identify and contribute to planning packages of care and support and ongoing rehabilitation needs.
Sue has enjoyed, and has been actively involved in the training and education of carers, students, rehabilitation professionals and external agencies through presentation on courses, university lecturing, practice placements and training programmes.
Sue also has experience of Manual Handling assessment and training. She is a member of the Society for Cognitive Rehabilitation and is a committee member of the Occupational Therapy Specialist Section for Neurological Practice.
Sue has continued to update her professional development through attendance at relevant study days and personal reading.
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CASE MANAGEMENT
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Mark Keogan RGN, RN Child, Dip HE - Case Manager
Mark joined N-Able Services in June 2007, having previously achieved dual registration with the NMC, which allows him to practice as both a children and adult nurse.
Having qualified as Registered General Nurse in 1993 he was employed as a staff nurse working in acute areas of a Neurosurgical unit in Liverpool. His interest in highly acute nursing trauma led him on to work at a Children’s Hospital Accident and Emergency Unit from which time he gained a diploma qualification from John Moore’s University Liverpool, as a Children’s Nurse.
Mark worked in a variety of settings both in hospitals and the private sector, which included a period within forensic and substance misuse services, and he came to nurse people in health-crisis with acquired brain injuries. He also has experience of working with clients with mental health problems, behavioural difficulties and non compliance to therapy regimes. He found the scope and range of abilities he had developed through his previous experiences afforded him the skills to assist clients, and their families, with often complex and wide ranging needs.
Since joining N-Able Services as a case manager, Mark has continued to expand his knowledge base attaining both skills and experience through the attendance at courses relating to acquired brain injury. He has gained expanding interest in working with people with challenging behaviour and cognitive difficulties and currently enjoys working with clients and their families, involved directly in the setting up and monitoring of bespoke rehabilitation programmes to meet the specific needs of the client both in the community and also residential placements.
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Mark is now a practising member of BABICM and is currently working towards his Advanced Membership.
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Rosemary Quinlan – NVQ Level 4 Care Management - Compliance Officer / Case Manager
Rosemary joined N-Able Services in September 2008. She holds a dual role as adult Case Manager and Compliance Officer. She is the Registered Manager for N-Able Services with the Care Quality Commission. Her role is to ensure the organisation meets all the requirements of the National Care Standards.
Rosemary has gained experience of working with adult clients with complex needs following acquired brain injury. The role includes client assessment, goal setting, monitoring the effectiveness of services, working closely with clients and their families, as well as setting up and managing support packages.
Rosemary has attended several training courses in order to develop her knowledge of Brain Injury and is able to use this training to good effect when working with the clients.
Additional training includes: Witness Familiarisation (Bond Solon June 2009), Motivational Interviewing (David Manchester June 2009), Safeguarding for both adults and children (Wirral Social Services and Wirral Metropolitan College October 2009), Assessment and Goal Planning (N-Able Services September 2009) and Alcohol and Drug Dependency after brain injury (N-Able Services October 2009).
Rosemary previously worked as the Registered Manager for a busy voluntary sector domiciliary care agency & has worked within the care sector for over 20 years. She has in excess of 20 years management experience which includes the responsibility for staff recruitment, supervision & training. She assessed care requirements for new clients, implemented & monitored care packages, monitored standards and ensured all requirements of the National Care Standards were met.
Rosemary holds the Registered Managers qualification and has completed a Diploma in Counselling.
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Rachel Carter (BSc Hons O T) - Case Manager / Occupational Therapist
Rachel joined N-Able Services in August 2009. She has a dual role of Case Manager and Occupational Therapist within the adult team. Rachel continues to develop and expand her skills within both areas. She has gained experience of working with adult clients with complex needs following acquired brain injury. This involves working closely with clients and their families, setting up and managing support packages and working with clients towards rehabilitation goals.
She has gained valuable clinical skills in the assessment and rehabilitation of cognitive and perceptual impairment.
She is registered with the Health Professions Council and is a member of the British Association of Occupational Therapists. After graduating, Rachel worked as a rotational Occupational Therapist in the Isle of Man, gaining experience in acute medicine, trauma & orthopaedics, rehabilitation, older person’s and adult mental health. During her rehabilitation post she worked as part of a large multi disciplinary team towards the development and delivery of rehabilitation goals.
Rachel has expanded her knowledge through training and study days, including; BABICM introduction to motivational interviewing, working with families of clients with ABI, alcohol and drug dependency after ABI, behaviour modification after ABI.
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Rachel became a member of BABICM in Mar 2010
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Helen Brooks - BA Hons Social Work - Case Manager
Helen achieved BA Honours degree in Social Work in 2009. Helen is registered with the General Social Care Council.
To gain acceptance onto the degree course Helen successfully completed an Access into Social Work course and undertook a voluntary placement within a housing association for young people aged 16-25. Helen successfully completed all her placements required to complete her degree which included a place within a resource centre for children with special needs, a domestic violence unit and an older people’s team for Knowsley Metropolitan Borough Council.
After completing her degree course, Helen took a short term temporary contract within the Older Peoples Team in Knowsley Metropolitan Borough Council. This involved working in a multi disciplinary team, completing contact and overview assessments, applying for funding for support packages following the identification of need and then reviewing these support plans on a regular basis. This involved working in partnership with the service user ensuring a person centred focus was maintained.
Alongside her studies, Helen also worked on a voluntary basis for a residential home on the Wirral, working with the Activities Co-ordinator to provide a wide range of group activity sessions, as well as working on a one to one basis with the residents who suffered with dementia.
Helen originally joined N-Able Services in September 2009 as a Case Manager Assistant for the adult team. Having proved her abilities Helen was promoted to Case Manager in 2010. Helen continues to develop and expand her knowledge of acquired brain injury, and is dedicated to working with vulnerable and disadvantaged people.
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Andrea Wilderspin - RGN - Case Manager
Andrea joined N-Able in March 2010 as a Case Manager within the adult team. Andrea is committed to developing her knowledge of acquired brain injury and has attended a number of courses since her employment began with N-Able Services. Prior to joining N-Able Andrea had been working for a charity supporting individuals with Multiple Sclerosis and other neurological conditions in a therapeutic setting. Whilst working for this charity she played a key role in commissioning a building refurbishment and new therapeutic services along with building external partnerships/stakeholders. She continues to play a role with the Wirral Branch of the MS Society. Andrea’s interest in the voluntary sector has also brought her into contact with individuals post cerebral vascular accident in a role as a Development Worker with ‘Speakability’.
Andrea is a Qualified Nurse having trained in the 1980’s at St Bartholomew’s Hospital, London. She has worked in neurological and neurosurgical settings and has experience in managing cardiovascular conditions, specifically renal transplant. Post qualification, during her 3 years in full-time education studying for a degree in Social Policy and Administration at Hull University she worked for a nursing agency building up extensive experience in ear, nose and throat surgery and oncology. Her working life has also given her experience in managing elderly care, running her own domiciliary care business, supported living for young people with psychological problems and recruitment.
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Carole Morrison - Honours degree - Case Manager
Carole joined N-Able Services in April 2010. Prior to training as a teacher Carole worked as a Resident Child Care Officer in Liverpool, working with children with complex learning difficulties and then with teenage boys with emotional and behavioural difficulties. Responsibilities included developing and implementing care plans and behaviour plans to deal with challenging behaviours. She was also responsible for working with parents on developing independence skills, and supported parents in working on agreed plans with their children.
After completing teacher training in 1983, Carole worked in special education in Wirral in a Leavers’ Unit for 17-19 year old students working on Individual Education Programmes and developing social skills and independence skills/ mobility skills in and around the local community.
Carole has worked throughout her career with children and young people with a wide range of additional needs- cerebral palsy, acquired brain injury following injury, autistic spectrum disorder, foetal alcohol syndrome and emotional and behavioural difficulties. She has worked with young people from the age of two through to nineteen, and is experienced in assessing capabilities, designing appropriate educational/behavioural programmes, and giving support and advice to parents and family members where required.
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Catherine Williams - (BA Hons) - Rehabilitation Assistant
Cath joined N-Able Services in January 2011 as a Rehabilitation Assistant. She has worked within the Occupational Therapy Team to provide rehabilitation and therapeutic support for adults and children with complex disabilities. Cath has attended a number of internal, extermal courses and study days since her employment began.
Cath’s role involves establishing and monitoring client centred programmes to work closely with clients, their families and Case Managers to oversee support packages. The role is focused on identifying the individual’s rehabilitation goals and working with the client to achieve them. Much of her role is concerned with promoting as independent a life as possible.
Prior to joining N-Able, Cath worked for a charity in Warrington which provided supported employment for adults with a range of learning and physical disabilities, as well as mental health issues. She has also gained experience of working with service users with acquired brain injury. Through her work at the charity, Cath developed an understanding of the impact of disability and illness on the individual and the family.
Cath graduated from the University of Manchester with a BA (Hons) in English Language and Literature and completed a PGCE in Secondary Education (11-18 years), at Leeds Trinity and All Saints College. Cath has also worked as a teacher in West Yorkshire and Surrey. Cath is also a registered member of the General Teaching Council.
During her time at university she was involved with a number of voluntary organisations which ranged from; co-ordinating a project for the homeless, to mentoring underachieving and challenging children with literacy, numeracy and ICT skills.
After graduating from university, Cath took a year out to travel and did voluntary work in Madurai, South India where she gained invaluable experience teaching English, working in an orphanage and supporting a project for the homeless.
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Rosy Edwards (Bsc Hons OT) - Case Manager Assistant
Rosy joined the N-Able team in April 2011. In July 2011 Rosy graduated from the University of Glyndwr 2011 with a BSc Hons in Occupational Therapy. She is a member of the British Association of Occupational Therapists, COT Specialist Section for Children, young people and families and representative within the specialist section committee.
Her clinical placements included acute elderly mental health, community rehabilitation and adult social care. Rosy’s first placement was spent working between two inpatient wards for organic or functional mental health illness, supporting the elderly with mental health issues to be able to receive assessment and intervention with the goal to provide a supported discharge home. Second placement was a split role within a rapid response service to prevent admission to hospital and a rehabilitation service providing a six week supported discharge following hospital admission. Third placement was within an elderly acute medical ward, providing base level assessment and intervention to provide supported discharge. Her last placement was within an adult social care setting, where comprehensive assessments were carried out to identify long term needs for clients, considering multiple factors which included re-housing, housing adaptations, community equipment provision or carers assessments. During this time Rosy developed an interest in mental health and rehabilitation. She has also volunteered for Age Concern, within the befriending, bereavement and early onset dementia services.
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Ellen Martin (BAc Hons; Pg dip Art Therapy; Pg cert Therapeutic Play Skills) - Case Manager
Ellen joined N-Able Services in May 2011 as a case manager and will continue to develop and expand her skills with families, setting up and managing support packages and working with clients towards rehabilitation goals.
Ellen graduated as an Art Therapist in 2003 from Queen Margaret University College, Edinburgh, after studying for a two year post graduate diploma in Art Therapy. She specialised in working with children and young people. Her clinical placements in University included a family centre; working with children with acute physical and learning difficulties and in a Barnardo’s school for primary school aged males who were excluded from main stream school due to behavioural difficulties.
Since qualifying she has been a member of the British Association of Art Therapists and registered as an Art Therapist with the Health Professions Council (HPC).
She has spent the last five and a half years working for Barnardo’s. She spent the first two years with Barnardo’s as a Project Worker for an early intervention team offering family support and therapeutic work to vulnerable children and families involved with children services due to neglect, physical, emotional and domestic abuse. She has spent the last three and a half years working for Barnardo’s as a Therapeutic Project Worker 2, working therapeutically in a social work team with children who have experienced domestic and/or sexual abuse. During this time Ellen completed a post graduate certificate in therapeutic play skills with PTUK (Play Therapy UK) expanding her knowledge and skills. As a therapeutic project worker, Ellen wrote and facilitated children, young people and parents’ therapeutic group work programmes as well as one to one therapeutic sessions, wrote and delivered domestic abuse and communicating with children training programmes, led consultations with professionals offering case guidance and advice, and managed cases.
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Ruth Heard - (BSc Hons - OT) - Case Manager / Occupational Therapist
Ruth joined N-Able Services Ltd in May 2011. She graduated from Brunel University in 2008 with a BSc Honours degree in Occupational Therapy. She is currently a member of the British Association of Occupational Therapists and is HPC registered.
Whilst at university her clinical placements included two months working in the community with people experiencing long term mental health problems. She worked directly with vulnerable adults, their families and carers. Her second placement was working with the neuro-rehabilitation community team, which offered clients both cognitive and physical therapy sessions in their home.
Ruth studied psychology for three years and gained a diploma in psychology in 2005.
From 2008 - 2011 Ruth worked for the Queen Elizabeth’s Foundation – a charity offering assessment, intensive neuro rehabilitation and education. Primarily the charity works with young adults between 16 and 35 years of age, who have acquired disabilities and associated learning difficulties as a result of acquired brain injury. Her responsibilities included carrying out standardised assessment, observation and communication with the client. She formulated client centred goals and treatment plans, evaluating the client’s progress throughout their rehabilitation.
Ruth assessed and made upper limb splints and also ran groups, which included wheelchair skills group, healthy living group and a fatigue management group. She also prepared clients for discharge.
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Ceri Roberts BSc (Hons), BA (Hons) - Occupational Therapist/ Case Manager Assistant
Ceri joined N-Able Services in September 2011 as an Occupational Therapist/ Case manager Assistant.
Ceri graduated from the University of Liverpool in July 2011. She is registered with the HPC and is a member of the British Association of Occupational Therapy.
Ceri completed a degree in Art combined with Sociology in 2002. Following this she was employed as a support worker for adults with learning disabilities. She has also worked for a number of charities supporting clients to live independently in their own home. Ceri advocated, planned and supported developing ‘Person Centred Plan’, service user holidays, vocational and community activities. She also assisted in the running of a range of activities including setting up a printmaking group with a local artist.
Ceri completed her NVQ level 3 in Care,and British Sign Language Levels 1 and 2.
Ceri worked for Mersey Care NHS as an Occupational Therapy Assistant in an acute mental health setting, and completed a 3 day observational placement in ABI, Assertive Outreach, Community Mental Health Team and Stroke Rehab. She also undertook clinical placements in Rheumatology, Enhanced Day Therapies, Intermediate Care, Community Paediatrics and Neuro Rehabilitation.
During a placement in Community Paediatrics she was able to run a life skills group for children with learning disabilities. This also carried a small caseload that included clients with locked in syndrome, low awareness and acquired brain injury.
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Kelly Gray, Bsc (hons) - Occupational Therapist/ Case manager assistant
Kelly joined N-Able in September 2011 and qualified as an Occupational Therapy in June 2011.
Kelly studied on a part time basis over a four year period whilst maintaining a full time post working alongside adults with learning disabilities.
She completed her certificate in counselling skills in 2005 which facilitated her development of interpersonal skills and ability to liaise effectively with vulnerable client groups and their families.
Prior to joining N-Able, Kelly worked for her local authority for 8 years, supporting adults with multiple and profound learning disabilities. Whilst working within this capacity she assisted individuals to achieve maximum independence, whilst ensuring their safety and protection as susceptible individuals.
Whilst supporting client groups with cognitive and/or communication problems Kelly had been fortunate enough to develop relationships which enabled her to advocate a clients needs where necessary or support the individual in expressing their own needs and desires about a variety of issues.
During her training as an Occupational Therapist she experienced a variety of settings, clientele and behaviours. Kelly’s experience includes acute mental health for adults and elderly, forensics, substance misuse and challenging behaviour, and also has experience in equipment provision, arranging adaptations to suitable accommodation and actively participating in grant applications.
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