TESTIMONIALS

Testimonials

At N-Able Services, we pride ourselves on our commitment to our Clients and achieving positive outcomes for them. We have regularly received positive feedback from Clients, customers and the CQC and a selection of that feedback is provided below.

Clients

"It has changed all our lives for the better" 
“Before I was introduced to you, I did not know what direction me and my partner were going in, we had no help and support and life was so difficult/complicated. 
You have provided us with guidance, love, support and understanding and a more clear approach to the near future. Without you, I think a lot of irrational decisions would have been made without insight to the consequences... You have put in a lot of hard work and dedication to us both and I think anyone who has done such a wonderful/amazing job to put up with both of us, deserves a medal. 
I think you do a brilliant job in helping people and once again I cannot thank you enough”
“Support and empathy with total honesty I know there is someone who is contactable and ready to help” 
"Nothing is ever too much trouble".
"My [relative] has done a lot better than anticipated thanks to these caring people"
“I now feel there are people around me who can help me and understand my illness and help me rebuild my life”
“A brilliant service that has made a great difference to our family’s lives. The support provided is outstanding. Thank you to you all”
“All N-Able staff go out of their way to help when you ring. I don’t know how I would have coped without our case manager” 
"Everyone is professional and helpful" 
"They helped me back to work and now I am helping other people with disabilities".
I just wanted to say Thank you for all your help over the time you have worked as our Case Manager. 
You have been a breath of fresh air and it's been great working with you! 
I have really valued your understanding and honesty and your approach to our family. 
It's not always easy for me to except help, but your kind and friendly manner has genuinely made it much easier! That along with your thoroughness and attention to detail!! Wow!  

CQC

"People received consistent person-centred support from staff who were kind and caring. People's needs had been fully assessed and support plans were detailed and reflected people's individual needs and
preferences. Support needs were reviewed regularly. Staff understood the needs of the people they
supported and had developed positive relationships”.
“People's independence was promoted and their right to privacy and dignity respected. People and their relatives spoke positively about the staff and management team and told us their views and feedback were regularly sought” (Inspection report 2019)
“The service was safe, effective, caring, responsive and well led. Staff were safely appointed after a thorough recruitment process and robust checks were completed. Risks assessments were detailed individualised and took into account people's physical and cognitive abilities. Relatives told us that they felt their family member was well taken care of and they felt supported as a family. Relatives said the care was individualised and care requests were responded to in a timely way.” (Inspection Report 2016)

Customers

“N-Able Service have offered the perfect support for my Client in a testing time following the accident, keeping him engaged in his rehabilitation through difficult times and enabling him to progress to increased independence. The expert witnesses in the case have specifically praised the effectiveness of the multi-disciplinary team set up by the case manager, and I would not hesitate to utilise their services again.”
“As a professional deputy based in the North West, I have worked with N-Able for the last ten years on numerous occasions and for multiple clients with a wide range of needs. I find that their service both at an administrative level and, most importantly, the service to the clients, is always of an exceptionally high standard. The team at N-Able are always on hand to support when required and have provided assistance above and beyond in times of crisis or challenging circumstances which is invaluable. They also have strong links with local community services (including NHS and Local Authorities) and local therapists which enables them to deliver a comprehensive package of care to suit an individual’s needs. I would always consider N-Able for complex clients in the North West area and recommend them to others.” 
“I have worked with N-Able for a number of years now on complex PI cases. In my experience everyone I have worked with at the company has been extremely professional, friendly, caring and approachable. I cannot recommend them highly enough for both clients and other professionals in the field of personal injury law.” 
“N-Able Service have offered the perfect support for my Client in a testing time following the accident, keeping him engaged in his rehabilitation through difficult times and enabling him to progress to increased independence. The expert witnesses in the case have specifically praised the effectiveness of the multi-disciplinary team set up by the case manager, and I would not hesitate to utilise their services again.”
“Solicitors acting for serious injured clients need to rely on a Case Management company to provide a first-class level of administrative support whilst at the same time providing excellent Case Management to their clients, N- Able Service Limited constantly deliver on both counts”
N-Able are specialist Brain injury case managers that source quality brain injury rehabilitation for our clients so maximising recovery and improving outcomes”
“Excellent service and demonstrates understanding of issues and client needs”
"It has changed all our lives for the better" 
To discuss how we can help you, contact us on 0151 334 6066 to talk to one of the team, or contact us here
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