Our referral process is streamlined t o focus on the client's needs while providing exceptional support and rehabilitation care.
We endeavour to keep the referral process as simple as possible and ensure the client is able to exercise choice over their Case Manager.
Client-Centered Approach
To ensure exceptional service, we always send two Case Managers to the initial assessment without extra charge. Our commitment to efficiency and clarity means we expedite the report and keep all parties informed throughout the implementation of our recommendations. We remain transparent by providing regular updates and file access.
Our team ensures continuous support, coordinating with all care providers and filling gaps with appropriate services, creating a unified care approach. This cohesive management ensures minimal disruption and optimal outcomes for the client.
